Scratch-pad conversation flow – sample experience.

Good morning, Jennifer!

We hope that you’re happy with your new HealthTracker device.

Have you been able to get started? 

Hi, thank you for reaching out! Actually, I'm in need of some help…

Turning onboarding into opportunity

Voxli PX turns onboarding and feedback into retention and revenue – at scale.

74 % of customers will switch to a competitor if onboarding is too complicated

Step 1. Design Contextual Onboarding Dialogues

  • Trigger tailored conversations at key moments—like scanning a QR code from packaging or via an in‑app prompt triggered on first-use.

  • Guide customers through physical steps: unboxing, charging, assembly—ensuring they feel supported with contextual help and tips.

Step 2. Distribute Across Customer Touchpoints

  • Make it easy to engage with your product: feature QR codes on packaging or inserts, alongside follow-up SMS or email prompts.

  • Customers can start conversations on any channel—phone, tablet, or desktop—wherever they’re most comfortable.

Step 3. Capture Feedback & Refine Experience

  • Ask users about ease of setup or clarity of instructions at the moment it matters—not weeks later.

  • Quickly identify and resolve friction—whether it's confusing steps, unclear manuals, or missing parts.

  • Use these insights to improve packaging, instructions, and presentation—reducing support volume, returns, and driving better satisfaction.

Build products that stick

Voxli's Impact at a Glance

🛡️ Customer Retention

+50%

Engage customers at every key post‑purchase moment—unboxing, setup, first use—with zero-party data capture to prevent churn.

🛡️ Customer Retention

+50%

Engage customers at every key post‑purchase moment—unboxing, setup, first use—with zero-party data capture to prevent churn.

🛡️ Customer Retention

+50%

Engage customers at every key post‑purchase moment—unboxing, setup, first use—with zero-party data capture to prevent churn.

💰 Boost in Revenue

+30%

Hyper-personalized product prompts drive upsells, cross-sells, and repeat purchases—turning onboarding into business opportunity.

💰 Boost in Revenue

+30%

Hyper-personalized product prompts drive upsells, cross-sells, and repeat purchases—turning onboarding into business opportunity.

💰 Boost in Revenue

+30%

Hyper-personalized product prompts drive upsells, cross-sells, and repeat purchases—turning onboarding into business opportunity.

📈 Customer Lifetime Value

2x

Ongoing connection through targeted journeys deepens loyalty and maximizes repeat purchase cycles.

📈 Customer Lifetime Value

2x

Ongoing connection through targeted journeys deepens loyalty and maximizes repeat purchase cycles.

📈 Customer Lifetime Value

2x

Ongoing connection through targeted journeys deepens loyalty and maximizes repeat purchase cycles.

Meet the Team

A seasoned team with a proven track record of founding and scaling SaaS companies from inception to a global enterprise. Recognized for excellence, the team was honored with an Academy Award in 2021 for its past ventures.

Mattias Lagergren

CEO, Founder. Passionate about technology, startups, and creating products that customers love. With a track record of leadership in SaaS, I’ve built and scaled products, led teams, and driven innovation.

Mattias Lagergren

CEO, Founder. Passionate about technology, startups, and creating products that customers love. With a track record of leadership in SaaS, I’ve built and scaled products, led teams, and driven innovation.

Mattias Lagergren

CEO, Founder. Passionate about technology, startups, and creating products that customers love. With a track record of leadership in SaaS, I’ve built and scaled products, led teams, and driven innovation.

Björn Rydahl

CTO, Founder. Extensive experience in building scalable systems and ensuring robust security and compliance. Proven success in managing high-performing technical teams to deliver mission-critical products.

Björn Rydahl

CTO, Founder. Extensive experience in building scalable systems and ensuring robust security and compliance. Proven success in managing high-performing technical teams to deliver mission-critical products.

Björn Rydahl

CTO, Founder. Extensive experience in building scalable systems and ensuring robust security and compliance. Proven success in managing high-performing technical teams to deliver mission-critical products.

Fredrik Limsäter

CFO & Chairman. A proven Entrepreneur and Leader with over a decade of experience in the SaaS start-up/scale-up ecosystem, complemented by 16 years in impactful C-level roles.

Fredrik Limsäter

CFO & Chairman. A proven Entrepreneur and Leader with over a decade of experience in the SaaS start-up/scale-up ecosystem, complemented by 16 years in impactful C-level roles.

Fredrik Limsäter

CFO & Chairman. A proven Entrepreneur and Leader with over a decade of experience in the SaaS start-up/scale-up ecosystem, complemented by 16 years in impactful C-level roles.

Ready to talk to all your customers?